How to clear your Teams app cache

Some issues with Teams can be resolved by clearing the cache for the Teams app. Microsoft support has some instructions here on how to clear your Teams cache: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
I will reiterate them below as well.

For Windows:

1. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
2. Open the Run dialog box by pressing the Windows logo key  +R.
3. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
4. Delete all files and folders in the %appdata%\Microsoft\Teams directory.
   
5. Restart Teams.

For Mac:

1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q.

2. Select the magnifying glass in the upper right corner, type in "Terminal", and press Return.
   
3. Enter the following command, and then press Return: rm -r ~/Library/Application\ Support/Microsoft/Teams
   
4. Restart Teams

If this does not resolve your issue on Teams or if you have any other questions or concerns, please contact the FSU Helpdesk at 301-687-7777 or webhelpdesk@frostburg.edu.