Webex from Canvas App on an iPad
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We have found instructors who had an account setting for "Education Instructor E2E Encryption VOIP ONLY" which caused the record button to be grayed out or not present.
IT Techs, for more detail, see ticket: https://webhelpdesk.frostburg.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/view?ticket=67238